Orders are processed and shipped from our Asbury Park, NJ location usually within two to five business days (excluding weekends and holidays) of the order being placed. Transit times are provided by UPS and vary with package destination. As per UPS, transit days are an estimate only, and may vary. Shipping costs are determined by the weight and size of the items purchased, the chosen shipping category, and the destination address. All orders are shipped insured and with tracking information sent to your email.
Patriae is not responsible for lost, delayed, or stolen packages. Please contact UPS directly to resolve these issues. In these instances, Patriae is not able to replace or refund the items, but we will do our best to assist you with resolving the issue with UPS. Once we hand a package over to UPS, many factors are out of our control.
